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What is cloud PBX?

  • A cloud-hosted PBX system is a private branch exchange that operates in the cloud.
  • Run your company's entire phone system on your existing internet connection.
  • Manage your VoIP phone system without any of the hassles of an on-premises PBX system.
  • Transitioning to cloud PBX is your first step toward unified communications.
  • Enjoy more benefits and features than a traditional PBX system.

Why upgrade to a modern cloud PBX?

  • Incredible cost savings

    Compared to traditional phone lines, save up to 60% with IP phone service. Take your business communication to the cloud with VoIP desk phones.

  • Features & flexibility

    Video conferencing, screen sharing, a sleek smartphone app — Auditcall's cloud PBX phone system delivers cutting edge VoIP features.

  • Easy to manage

    Manage all calls in real time with a modern PBX service. Switch to softphones and cut the cord with traditional PBX providers.

  • Enterprise-grade reliability

    Business never stops; neither should your phone service. Eight military-grade data centers around the U.S. back you with 99.999% uptime.

Got pricing questions? Chat with an expert

Auditcall is a recognized industry leader by U.S. News & G2.

Powerful cloud PBX features

  • Mobile-ready

    Whether it's Android or iOS, your teams can get meaningful work done right from there mobile phones. With Auditcall's mobile app, anything is possible.

  • Audio & video conferencing

    Get audio or video conferencing with HD call quality and no time limits. Let guests dial in or join the meeting from the convenience of their web browser.

  • Screen sharing

    In addition to a free virtual number, every user gets a virtual room, too. Sharing screens, sending files, and managing tasks — all in one place.

  • Voicemail to email

    Receive voicemails, including caller information in your inbox. Voicemail to email lets you open your email and listen to messages without any dialing.

  • IVR

    For larger VoIP call centers, Interactive Voice Response (IVR) may improve caller experience. Based on specific words or phrases, an IVR routes calls to the correct department.

  • Auto attendant

    If you've ever heard, "Press 1 for Sales, Press 2 for Support," then you've used an auto attendant. Using a cloud PBX, set up your auto attendant in seconds, not days.

  • Call recording

    With your cloud-based virtual PBX, silently record all calls with no hardware. Use call recording to fact-check customers or provide coaching opportunities for your team.

  • Advanced call routing & queuing

    Handle incoming calls by routing them to the correct department automatically. Configure call routing based on phone numbers, holidays, or business hours.

  • Free local numbers

    Choose the phone number your business needs in any area code. Effortlessly manage your company's phone lines with a cloud PBX no matter where you are.

  • Toll-free numbers

    Earn the trust of leads and customers with a toll-free phone number. Plus, add an auto attendant to fast-track callers to the right department.

Auditcall’s cloud PBX is perfect for remote teams

  • Superior call quality and HD video conferencing.
  • Setting up Auditcall's cloud PBX system is simple and easy.
  • Affordable VoIP phones, conferencing hardware, and equipment.
  • Modern remote phone system features.
  • Amazing customer service,available 24/7 for your convenience.
  • 99.999% uptime and military-grade data centers.
  • Unlimited toll-free calling across the United States and Canada.
  • Secure and encrypted business communication via TLS and SRTP.

Cloud PBX FAQs

  • How does hosted PBX work?

    A hosted PBX shifts your business phone service over to a trusted VoIP provider. Instead of individual phone extensions, each phone is replaced with a VoIP desk phone. With the implementation of the hosted PBX, your voice communications can use the existing data network.

  • What are the top features included with VoIP phone service?

    Top features enjoyed by enterprise VoIP users include Call Pop, voicemail-to-email transcription, call recording, auto attendant, conference calls, HD-quality calls, custom dashboards, and advanced call logs.

  • What is the difference between enterprise VoIP and small business VoIP?

    The primary difference between enterprise and small business VoIP are the needs of the business. Enterprises stand to benefit from popular features such as call recording, voice analytics, call queues, and team collaboration.

  • Can I keep my existing business phone numbers?

    Yes, you can migrate your existing business phone numbers through a process known as porting. We’ll help your organization with this process. You can also purchase additional phone numbers as needed to support the growth of your business.

  • What is Enterprise Cloud PBX?

    An enterprise cloud PBX is a phone system that is operated and maintained by a trusted phone service provider instead of on-premises hardware. The benefits of an enterprise cloud PBX are lower costs, increased uptime, and greater business continuity

  • What should you look for in an enterprise VoIP solution?

    Larger businesses need to identify a partner that can support their broad business needs and vision for growth. Areas to focus on include service uptime, platform reliability, customer support availability, and the ability to ramp services up as your company grows.