Toll Free Number

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Toll free numbers are an easy, no-cost way for your customers to interact with you.
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What is a toll free number?

It is normally a 1-800 series number (can be other numbers as well as 000800 starting) which can be dialed by anyone across the country without being charged. The business that owns the toll free number has to bear the charges of that no-call cost for the end-customer and has to pay an extra premium per call.

How our Toll-Free Service Works

Get a Toll Free Number

Rent a toll-free number from a toll-free service provider like Auditcall. Opt for an easy to remember number so that your customers can remember it for a long time.


Customise the call flow in Auditcall’s dashboard

Personalize the call flow and add call routing rules to ensure a seamless customer experience. Create an IVR greeting, add a voicemail option, set office hours, etc.


Publish the number and start getting calls

Once the call routing rules are set up, you can go ahead and publish the number on your website and marketing collateral. After this, your customers can start calling you for free – i.e the call charges will be borne by you and not your customers.

Top 4 advantages of using toll free numbers
Better brand identity
A toll-free phone number is easy to remember and customers associate this number with your brand.
Enhanced customer experience
With an 1800 number, customers can reach you easily at no cost to them. Making it easier for customers to reach you means they’re more likely to stay with you.
Better analysis
All your calls are tracked & recorded so you can analyse calling patterns and trends.
Measurable marketing
You can use an 1800 toll-free telephone number to track marketing ROI. When you use these numbers on print and online ads, you can zero in on the ads that have worked.
Features of a 1800 number (with cloud telephony suite):
  • Call tracking
    Track calls and measure their effectiveness at every point.
  • Call recording
    Call recording enables you to monitor calls and check how productive they’re toward achieving the set targets.
  • Simple IVR
    You can setup a simple, yet professional IVR system without any technical assistance in less than 5 minutes.
  • Detailed reporting
    We have a fantastic reporting mechanism which allows for detailed and customized reports for your account.
  • Unlimited channels
    You can have unlimited parallel calls on the same number.
  • CRM integration
    Our easy-to-use APIs integrate seamlessly with your CRM.
Who can use Toll-Free Numbers
Leverage toll-free numbers to conduct short educational courses or garner support for a cause.
Facilitate appointment bookings or for emergency services such as an ambulance.
Financial Institutions
Promote the latest offers, investment plans, and make customer support more accessible.
Make it easy for parents to track application status, learn about different programs, and much more.
Use it to collect votes for a contest and increase engagement for the show.

Easy call tracking and analytics

Improve your product/service using call recordings of your virtual numbers available in your inbox

Try Auditcall’s toll free number solution free for 15 days

Sign-Up to get free call & SMS credits

How is a toll free number from Auditcall different from other companies?

With Auditcall’s toll-free number, you get:
1. Superior voice quality
2. Uptimes of 99.94%
3. 18×7 customer support via phone, email, and Twitter
4. Easy to understand and detailed call reports
5. Visual drag&drop call flow builder

How much does it cost to get a toll free number?

The cost of the toll-free number service depends upon your estimated monthly usage i.e your estimated call volumes per month and the total number of agents.
To get effective prices and volume-based discounts, contact our sales team.

What are the toll free numbers?

A toll-free number is normally a 1-800 series number which can be dialed by anyone across the country, and the person dialing the number is not charged. Toll-free numbers are a great way for businesses to enhance their customers’ experience.

Get a toll-free number for your business today. Schedule a callback from our experts

How to get a toll free number?

To get a toll-free number for your business, all you need to do is sign-up on our website and a dedicated account manager will get in touch with you to help you set-up the call flow for your agents.
You will also get a 15-day free trial to test our toll-free number service before making your buying decision.

How can businesses benefit from toll free numbers?

Since calling a toll free number is free of charge for your prospects and customers, your business will be benefitted in the following ways:
1. Increased brand awareness
2. Enhanced customer experience
3. Ability to track calls and marketing ROI
4. Better lead generation

Contact us to get a toll free number for your business today.

The Auditcall Advantage

Why Auditcall is considered as the most reliable cloud communications company in India and Southeast Asia

Highly Secure

ISO 27001:2013 certified information security management system

Patented Solutions

Gain competitive advantage from patented products

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

18×7 customer support via phone, email and Twitter

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